Actual phone conversation.
Me: "Is it column-shift or floor-shift?"
Me: "Does it have the gearshift on the column?"
Caller: "It's a steering column, I need a steering column."
Me: "Mmm-hmm, does it have the gearshift on the column?"
Caller: "Uuuhhh, no, it's an automatic....uuh....yeah...uhh...column shift."
Heh. Damn, I didn't even get to use the ol' "Does it go PRNDLL or 12345R?" or maybe "That handle that you shift gears with, does it stick out of the floor, or out of the side of the steering column?"